Alert Management
Streamlined Alert Management with DetectX® Alert Viewer
From Detection to Resolution
Efficient Case Management for Proactive Risk Control
In today’s compliance landscape, financial institutions need a fast, efficient way to investigate potential fraud and suspicious activities across a range of scenarios. DetectX® offers a powerful suite of money laundering and fraud detection tools —such as name screening, transaction monitoring, and adverse media screening—that work seamlessly together to identify high-risk activity.
When a potential risk is detected, DetectX® raises an alert for compliance analysts to investigate through its intuitive Alert Viewer platform. Designed to facilitate comprehensive case management, Alert Viewer streamlines the investigation process, ensuring thorough, organised, and auditable risk management for your institution.
Powerful Features for Comprehensive Alert Management
DetectX® Alert Viewer offers a robust set of tools to support the end-to-end alert management process, helping analysts investigate, escalate, and resolve alerts quickly and effectively.
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Displays critical customer information and reasons for each alert, helping analysts make informed decisions on whether the alert should be marked as suspicious or non-suspicious.
Provides the ability to change alert statuses, add detailed comments, and attach relevant documents to each alert, ensuring a complete and transparent record for each case.
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Implements a workflow process with check lists templates that guides alerts through required or best practice steps, ensuring all investigations undergo a predictable standardised, thorough review by the relevant compliance experts.
Tracks all linked or similar alerts using Link Analysis, enabling analysts to view connected cases or patterns that may indicate broader risk.
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Offers extensive filtering options to allow analysts to locate specific alerts based on various criteria, such as alert status, assigned investigator, alert type, or date range.
Results are displayed in an organised table that provides high-level information, including customer name, alert similarity score, and risk match details.
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Presents a centralised Alerts Dashboard where analysts can quickly view alerts, investigations, and escalations by type or date range, with visual representations for easy monitoring.
Displays full alert volumes, pending inquiries, and messages, giving users immediate access to their tasks and ensuring no critical action items are overlooked.
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Facilitates collaboration with messaging features that allow analysts to communicate and request feedback or action from other team members directly within the system.
Includes email notifications for external interactions, ensuring efficient communication and timely updates for stakeholders.
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Full audit of search, alert management interactions for every user ready for compliance reporting.
Essential Tools for Effective Alert Management
Alert Management Functionalities
Customisable Alert Status and Task Assignment
Analysts can update alert statuses, assign cases, and manage workflow stages, ensuring cases are handled efficiently.
Integrated Report Generation
Allows for the generation of predefined regulatory reports (e.g., MROS) that streamline regulatory compliance and reduce manual reporting efforts.
User Management
Provides an easy-to-use interface for admin users to create, modify, or deactivate user profiles, ensuring secure and role-based access for the team.
Enhanced Search and Detailed Insights
Alert Search Screen
Equipped with extensive search filters for locating alerts by criteria such as status, assignee, or alert type.
Displays high-level alert information for quick review, including customer name, alert similarity score, and risk profile.
Alert Details Screen
Contains a comprehensive view of each alert’s information, including Alert ID, creation date, assigned user, and match reasons.
Provides context for each alert, such as sanction list matches, transaction rule violations, or changes in risk score, allowing for a thorough analysis of the underlying risk factors.
Key Benefits for Your Compliance Team
Benefits of DetectX® Alert Viewer for Alerts Management
Streamlined Investigations
Reduces time spent on investigations by providing all necessary alert details, workflow tools, and communication features in a single, user-friendly interface.
Efficient and Auditable Compliance
Ensures complete audit compliance with structured workflows, enabling easy tracking and reporting for regulatory audits and internal reviews.
Enhanced Collaboration and Transparency
Enables seamless collaboration among compliance analysts with clear documentation and communication options, ensuring transparent and traceable investigation processes.
Real-Time Alert Prioritisation
The Alerts Dashboard provides real-time insight into alert volumes and pending actions, allowing analysts to prioritise high-risk cases effectively.
DetectX® Alert Viewer is your all-in-one solution for efficient, proactive risk management.
DetectX® Alert Viewer enhances the entire alerts management process, helping financial institutions stay proactive in identifying and mitigating risks while maintaining compliance. With its user-friendly design, advanced search functionality, and real-time tracking, DetectX® is the trusted choice for modern case management. Contact us today to find out more.
DetectX® Alert Viewer enhances the entire alerts management process
DetectX® Predictive Analytics Platform
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Alert Management
Simplifies alert management with tools for collaboration, audit tracking, and prioritisation, enabling compliance teams to handle alerts effectively and improve response times.
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Behavioural Analysis
Analyses patterns and anomalies in user behaviour to detect potential fraud and AML risks, providing insights that enhance the precision of risk assessments and improve compliance outcomes.
