Insights

Beyond GenAI – What Is the Next Step?
AI Michael Kemsley AI Michael Kemsley

Beyond GenAI – What Is the Next Step?

As Generative AI reshapes industries with automation and decision-making tools, the question arises: what's next? This article explores the future of AI beyond GenAI, diving into augmented intelligence, hyper-automation, and how businesses can leverage these innovations to stay competitive in a rapidly evolving landscape.

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Is Predictive Analytics the Key to Future Risk Management Success?
AI, Predictive Analytics Michael Kemsley AI, Predictive Analytics Michael Kemsley

Is Predictive Analytics the Key to Future Risk Management Success?

In an unpredictable business landscape, traditional risk management frameworks can leave organisations vulnerable and unprepared. Predictive analytics transforms risk management into a proactive and adaptive strategy, leveraging advanced machine learning, real-time data, and natural language processing. This approach helps businesses detect emerging threats, optimise compliance, and achieve operational efficiency, keeping them one step ahead in a constantly evolving regulatory environment.

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How Predictive Analytics Is Transforming Fraud Detection
AI, Financial Crime Prevention, Predictive Analytics Michael Kemsley AI, Financial Crime Prevention, Predictive Analytics Michael Kemsley

How Predictive Analytics Is Transforming Fraud Detection

Traditional fraud detection methods can no longer keep up with modern, adaptive fraud tactics. Predictive analytics offers a proactive solution, allowing businesses to detect fraud patterns in real time, reduce false positives, and safeguard valuable data. By harnessing machine learning and data-driven insights, companies can shift from reactive responses to efficient, preventative fraud detection, saving time, resources, and maintaining customer trust.

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The Transformative Power of Behaviour Profiling for Fraud Prevention and Customer Engagement

The Transformative Power of Behaviour Profiling for Fraud Prevention and Customer Engagement

Behaviour Profiling transforms fraud prevention in Financial Services. We look at how this advanced approach balances risk, enhances customer engagement, and streamlines operational costs. Proposing the imperative role of behaviour profiling in upholding the integrity of the financial system.

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The Business Case for a future-proof AI solution.
AI, Predictive Analytics Simon Rogers AI, Predictive Analytics Simon Rogers

The Business Case for a future-proof AI solution.

Platform based AI solutions offer future proofing for investment in compliance technology. The appeal of a platform based solution is clear, as it negates the requirement to have multiple point solutions for AML, Fraud, Credit Risk, Profiling, KYC and Sales Optimisation. All your solutions are in one place, you can see your overall customer profile and risk score in a single view and action alerts and investigations are all accessed in the same interface.

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Analysing phone conversations and email exchanges with AI and Predictive Analytics
AI, Predictive Analytics Simon Rogers AI, Predictive Analytics Simon Rogers

Analysing phone conversations and email exchanges with AI and Predictive Analytics

Many organisations continue to engage with customers by phone and email , with customer support centres and account managers dealing with requests from customers. These exchanges can be revealing but in the moment, while dealing with some of these requests in a timely manner, agents might not detect the risk or have the ability to act on the sales opportunities.

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